Where do you ship?

We ship everywhere in North America and Europe. For an additional charge, we offer overnight delivery to certain locations. We also offer shipping to Africa, Asia and the Middle East. 

How long does an order take to arrive? 

To prepare order 1-3days and Standard shipping takes about 3 to 7 business days during the regular season). In December and June, shipping times may take longer.

What do I do if I don’t receive my order?

We track all orders from the moment they leave our shop. If your item doesn’t arrive on time, let us know and we’ll locate it for you. If the order can’t be rerouted to you within 24 hours, we’ll refund the shipping charges.

Returns

What items are eligible for return?

Items are eligible for return within 14 days of their delivery date. Items must be in their original condition, and they must be unwashed and unworn. Of course, if an item arrives in a damaged state, notify us immediately and you will be refunded the entire cost of the item.

How much is the return shipping fee? 

Returns are free when you use our prepaid return shipping label. Simply repackage the item, affix the label you returned in the original package, and send it back to us.

I received an item as a gift? Can I return it?

Gifts must be accompanied by a gift receipt in order to be eligible for a refund. They’ll be treated as a regular return, and you’ll receive a gift card for their current selling price. Note that gifts can be returned within 28 days of purchase.

We take your privacy seriously when it comes to online payments. All personal and financial information provided is encrypted and securely transmitted to ensure the highest level of protection. We do not store any payment details on our servers and adhere to the strictest industry standards to safeguard your data. Your trust is paramount to us, and we are committed to maintaining the confidentiality and security of all information shared with us during online transactions.